Questions and feedback
Questions and feedback about the project can be provided to Infigen through phone, email or post at all times.
Infigen’s complaint management process involves acknowledging receipt of a complaint with the stakeholder as soon as practicable, normally within five business days; and resolution of their complaint within 30 days where possible. Any complaint not resolved within 30 days of being received shall be referred to the relevant member of senior management.
All material complaints are reported to Infigen Board, and resolutions are devised on a case-by-case basis.
In addition to receiving formal complaints, we seek feedback and suggestions from our community stakeholders. Have your say here.
Complaints can also be submitted to the Office of the National Wind Farm Commissioner by phone, email or in writing. For more information, please visit www.nwfc.gov.au.
Phone: +61 1800 656 395
National Wind Farm Commissioner
PO Box 24434
Melbourne VIC 3001
- Phone: 1800 917 372
- Email: firstname.lastname@example.org
- Post: Infigen Energy, Level 17, 56 Pitt Street, Sydney, NSW, 2000
Potential suppliers to the Bodangora wind farm should contact CATCON at BDWFEPC@catcon.com.au.